A wholesale buyer may order stock that is ready to dispatch and one item that still needs to be made. For a supplier in Zeytinburnu serving domestic and international customers, show which items determine the schedule. Give buyers enough information to decide whether to wait for the whole order or receive it in parts.
Describe availability at the order-line level
Place the estimated dispatch date or range next to each item and quantity. Explain which lead times apply only after a deposit, approval of a sample or final quantity confirmation. Label estimated dispatch and estimated delivery separately so buyers can tell what the date means.
Ask the staff who maintain availability to record when a schedule was last checked and who can confirm exceptions. If a date cannot be estimated before a quote, state what information the supplier needs first.
Give the buyer a choice for a mixed order
Try a sample order with 24 ready-to-dispatch units and 12 made-to-order units. If the supplier offers split dispatch, show which lines leave first, the estimate for the later shipment and any different shipping costs. Offer the combined option with its own date and total so the buyer can compare the two.
Carry the chosen option into the quote summary. If split dispatch is unavailable, show which item controls the date and give the buyer a way to discuss a different quantity or substitute.
Repeat after a lead time changes
In a test quote, revise the estimated date of one line after the buyer has saved the quote. Reopen it and confirm that the changed line, new dates and any effect on charges are visible before acceptance. Acknowledge the revised schedule explicitly if the buyer must approve it.
Ask the order team to compare the buyer’s chosen option with the internal record and confirmation. Repeat in the other website language and confirm dates, quantities and currencies still identify the same order.
Fields to include in the sample quote
Item reference, order quantity, estimated dispatch date or range, dependency, fulfilment option, shipping cost, and date of the last revision.
Checklist before publishing
- Availability shown for each item
- Dispatch and delivery estimates clearly labelled
- Split and combined choices described with their own costs
- Quote and confirmation show the same schedule