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Show which stays are affected by a hotel facility closure

A property in Balibey may temporarily close a facility that appears in several room offers. A visitor needs to know if their dates are affected and which parts of the stay they can still use. Simulate a closure using fictional dates before publishing changes across the website and guest messages.

Describe the closure and its dates on affected offers

Pick a sample facility and mark it closed from 8 to 10 May inclusive. Place the notice near the facility description and each affected room offer. Explain what is still available. Ask a tester to identify whether a stay beginning on 10 May includes a day when the facility is closed.

Check a stay that overlaps part of the closure

Use three fictional bookings. One takes place before the closure, one overlaps its last day and one starts after reopening. Compare the notices shown during booking. If the facility affects the price or the offers available, have the team verify what the guest can choose for the exact dates entered.

Open a reservation made before the notice

Give a colleague a saved confirmation for the overlapping stay. In the test system, add the closure after the reservation is made. Verify that the guest can find the current dates and a way to ask about their options. Ask the property team to identify which booked stays require a message and record which test notices were issued.

Recheck both languages after reopening

Update the fictional reopening date and compare the English and French pages using the same three reservations. Record the facility, affected dates, room offer, guest notice and editor responsible. Verify that a saved link reflects the current information whenever someone uses it.

Checklist before publishing

  • Closed dates visible on affected room offers
  • Overlapping stay given the right notice
  • Existing guest can check their options
  • Both languages show the same reopening date

Digital marketing for travel and tourism