A visitor asking an Esenyalı workshop for a quote may need to attach a photo and a drawing. If one transfer fails, they need to know which file arrived and what to do next. Use two dummy files to test the form from selection to receipt by the quote team.
Make the requirements visible before selection
Put accepted file types, the size limit and any mandatory documents beside the upload field. Ask a tester to select a small sample photo and a deliberately invalid file. The response should name the rejected file and give a concrete way to correct it. Check that the file that passed is still shown separately.
Rehearse a transfer that stops partway
In the test environment, interrupt the second upload after transfer starts. Check what the page says for each file. Ask the visitor to retry the failed transfer and confirm that they can still see the first successful upload. Have them remove one file and add a replacement with a similar name so you can verify the final selection.
Compare the confirmation with the staff view
Submit using fictional details. Compare the names or references in the confirmation with the two files received by the quote team. Open the sample files to confirm that the right copies arrived. Reopen the form or repeat the submit action in an independent test and check for duplicate requests.
Keep a record the developer can reproduce
For the English and French runs, note the sample filenames, the order of selection, the interruption point, the message and the final staff view. Try the interrupted step on a phone as well as a computer, since the file picker and connection may behave differently.
Checklist before publishing
- Requirements shown before choosing files
- Error identifies the failed attachment
- Successful transfer remains visible on retry
- Staff receive the final intended files