A small venue in Çekmeköy may show a seating chart with sections, prices and a stage. Someone booking from a phone might struggle to read the chart or miss what a colour means. Rehearse the booking with two fictional seats and verify that the information needed to choose is available in text.
Describe the differences that affect the choice
Give each section a name and explain its position relative to the stage. List relevant conditions next to the option, such as a view partly blocked by a pillar or seats reached by stairs. Show the price for each option in text. Ask the venue team to verify those details against the room before publishing.
Try ten minutes with the map hidden
Choose a sample row and seat in a test performance. Hide the map and ask a visitor to find another seat in the same row through the available text controls. They should be able to identify the section, row, seat and price. If the map shows two nearby seats in different sections, use both in the exercise so the labels have to distinguish them.
Repeat using only the keyboard and note where the selection is announced.
Check the assignment through confirmation
Add the selected seat to a test basket and compare the assigned place with the checkout summary and ticket. If the place becomes unavailable, let the visitor choose another and show its details before proceeding. Ask the admission team to find the same place in its test record.
Keep one record for each language
Record the performance, section, row, seat, venue notes and price for both runs. Compare the English and French choices using the same seat references. Retest any differences with the chart hidden.
Checklist before publishing
- Sections and restrictions described in text
- Seat and price identifiable without the map
- A lost seat can be selected again
- Ticket and admission record agree